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... Description Responsibilities: Managing a call-center of about 200 customer service agent with cross countries responsibilities Reporting and communication with various country / business heads ... skills Pro-active and tenacious, with ability to see things through Mature with good service

... Lead the Customer service team for both Air & Sea freight • Liaise with customers on the standard operating procedures ... special matters • Prepare customer key performance index reports • Promptly handle customer/team escalations • Attend to freight management and rates negotiation • Provide quotes/rates ...

... ensure a sustainable competitive edge, they are now inviting a suitable individual to join them as Customer Service Manager. The Position The Customer Service Manager is to lead and manage a team of branch service staff to provide banking services to customers and work closely with the Branch Manager to build a cohesive team comprising both the sales and service staff. In addition to managing ...

... Position : Customer Service Manager (3 vacancies) Rank : Asst Vice President or Manager Branch Banking under Group Consumer Financial Services Reporting to : Branch Manager ... either as a lead or part of a team, in streamlining existing branch processes and initiatives to enhance customer experience. - Work with the Branch Manager ...

... appropriate systems are in place to provide visibility of customer order status and reporting of customer service performance with respect to On-Time-in-Full (OTIF), Order Cycle Time and Customer Satisfaction. Ensure that operational systems, order fulfillment SOPs and delivery of customer orders are compliant with the Quality Management System (QMS) and all other relevant regulatory ...

... appropriate systems are in place to provide visibility of customer order status and reporting of customer service performance with respect to On-Time-in-Full (OTIF), Order Cycle Time and Customer Satisfaction. Ensure that operational systems, order fulfillment SOPs and delivery of customer orders are compliant with the Quality Management System (QMS) and all other relevant regulatory ...

... either as a lead or part of a team, in streamlining existing branch processes and initiatives to enhance customer experience Work with the Branch Manager to build a cohesive team comprising both the sales and service staff Requirements: Good tertiary degree At least 5 years experience in branch ... operations Results-oriented and customer-focused Passion for ...

... Logistics, Supply Chain Management or a relevant discipline Minimum 5 years' experience in a customer service and/or sales administration role in an MNC preferably in FMCG Experienced in supporting a global ...

... Results-oriented and customer-focused Passion for customer service, including resolving customer complaints Good communications and inter-personal skills with both internal and external customers ...

... Singapore Jobs - Singapore Jobs - Regional Customer Service Manager (World Leading Shipping and Logistics Manager, East, Good benefits) Career Trend Pte Ltd Career Trend is an ... Engineering discipline with at least 5 years of expereince in a cross functional organization. Candidates with customer service ...