Core Skills: Contact Centre applications Interactive Voice Response (IVR), softphone application, SMS Banking. OS: Unix/Linux platform/Windows DB: MS SQL and Oracle App server: IIS, WebLogic/WebSphere, Middleware: WebLogic, CD/SSH Programming Language: Java, C++, shell script, Windows scripting
Contact Centre Support Specialist Job Description: Up to 7 years of IT experience & 5+ Years on Contact Centre applications in banking/financial services industry. Knowledge on Avaya Contact Centre solution is preferred. Possess good knowledge on 3
Contact Centre Support Specialist Job Description: Up to 7 years of IT experience & 5+ Years on Contact Centre applications in banking/financial services industry. Knowledge on Avaya Contact Centre solution is preferred. Possess good knowledge on 3